BETA Expat Emergency Hotline
Always Here For You
Navigating unexpected crises in a foreign country can be daunting. The BETA Expat Emergency Hotline is your lifeline to assistance, guidance, and advocacy during critical moments in Playa Del Carmen.
When To Use The BETA Hotline
Legal Trouble
If you or someone you know has been arrested or is having issues with local authorities, we can provide moral support, share what we know and connect you with the right people to assist you.
Medical Emergencies
If you're experiencing a medical emergency and need to be connected to local medical resources or require someone to advocate for you at a hospital, we're here for you.
Note: Always call 911 first in case of severe medical emergencies.
Harassment Issues
If you feel harassed or mistreated, whether by authorities or individuals, and need community members for support, we're here to assist. Call the hotline.
The BETA community has your back.
Loss of Life Notification Assistance
When the unthinkable happens and an expat passes away in Playa Del Carmen, we recognize the paramount importance of timely and respectful communication to loved ones in the expat's country of origin.
Expat Emergency Hotline
1-800-000-0000
Available 24/7 for expats in Playa Del Carmen.
Important Points to Note
Our Role
We offer assistance, advocacy, and support. We are not a replacement for medical, legal, or emergency services.
Independent of Government
Our organization and hotline operates independently of any law enforcement or governmental agencies.
Using The Hotline
When calling, please be ready to provide:
- Your name
- A brief description of your situation.
- Your current location
Our team will work diligently to provide the best assistance and resources available to support you during your time of need.